Marshall Motor Group
Communicating Organisational Change Across Large Teams
Communicating organisational change clearly is one of the biggest challenges for internal teams.
For Marshall Motor Group, the need was to deliver an important update to employee pay structure in a way that would be understood, trusted and engaged with across a workforce of over 5,000 employees.
To support this, White Video produced an internal communications video featuring Commercial Director Adrian Wellington, designed to communicate the changes clearly while maintaining a personal and accessible tone.
The Brief.
Marshall required a clear and effective way to communicate changes to employee pay structure across the organisation.
With a large and distributed workforce, traditional communication methods risked the message being misunderstood or overlooked, particularly when dealing with detailed and sensitive information.
The aim was to deliver a leadership message that felt direct, transparent and easy to follow, ensuring employees understood both the changes and the reasoning behind them.
Our Approach.
We developed a direct-to-camera leadership communication, allowing Adrian Wellington to speak clearly and confidently to employees.
Filming took place at a Marshall Motor Group branch, providing a real working environment that helped ground the message and make it feel relevant to teams across the business.
To support understanding, the video combined the leadership message with simple animated slides and supporting visuals, helping break down key points and reinforce clarity throughout.
Production.
Filming was designed to be efficient and focused, capturing a clear and confident delivery from Adrian while also gathering supporting footage within the branch environment.
The production balanced a professional, controlled setup with a natural tone, ensuring the message felt credible without becoming overly formal.
Supporting b-roll footage of employees working on-site was captured to add context and visual interest, while animation was used in post-production to highlight key information and ensure the message remained easy to follow.
The Result.
The final video provided Marshall with a clear and engaging way to communicate an important organisational change across a workforce of over 5,000 employees.
By delivering the message through video, the content helped improve understanding and ensured employees could hear directly from leadership in a consistent and accessible format.
The project demonstrates how internal communications video production can support change management by combining clarity, transparency and strong leadership presence.
Related Services.
"White do a brilliant job all round. I have worked with them for many years - very committed - they get into the detail so they can work out what is best. I use them for events and also standalone video work. Their most recent video was a "This is your life" type show for a person who was leaving our business- beautifully executed and very successful."
Simon HarrisEmployee engagement consultant, Severn Trent
"We have worked White on several occasions both within the UK and abroad and continue to work with this business. They are totally professional during every event, whilst being super friendly and easy to work with.Overall level and quality of filmmaking and edit has been beautiful, and outcomes on every occasion have been excellent and have met our expectations and beyond."
Bashir AswatProgramme Leader MA & BA fashion Design, University Of Salford
"I absolutely loved working with this team. They were incredibly creative, hands-on, and genuinely invested from start to finish. Not only did they help bring my original idea to life, they elevated it and made it even stronger. Their determination and attention to detail really showed, and the end result was a high-quality video creation that exceeded expectations and impressed everyone who saw it. I highly recommend them!"
Anna GarciaAccount Supervisor, Finn Partners
"Superb working with Sam and the team. Great support and guidance from first contact to delivery of the final video which we are all delighted with. Will definitely work with these guys again in the future!"
James LongmanCustomer Service Director, CPI Books
"The Herts Careline video was expertly created by the team. From the help with creating a storyboard, the planning, the support with logistics and arrangements for all elements, the actual filming days and sharing of inspirational ideas, we were delighted with the finished video delivered right on time. They captured exactly what we wanted the video to express and the team and other stakeholders were delighted with the results. It's doing so well in terms of views and clicks, and sharing awareness about a sensitive subject - it definitely met all objectives. Thank you for all your creativity, would recommend to all."
Stephanie BevanMarketing & Relationships Manager, Herts Careline
Wonderful experience collaborating with White's. Their professionalism, communication and high-quality equipment meant that the outcome of our highlight video was top notch! Highly recommend them.
Jayda FranksMarketing Specialist,Synology